Here you can find out what information we collect about you when you visit the online store, what we do with this information and to whom we pass it on. You will also find here important information about your rights regarding the processing of your data.

Your personal data controller is ELBELA, UAB, code 124921583, Rygos g. 46, LT-05272 Vilnius, tel. +370 5 2135476, el. E-mail We process your personal data in accordance with the General Data Protection Regulation (EU) 2016/679, the Law on the Legal Protection of Personal Data of the Republic of Lithuania and other legal acts applicable to the processing of your personal data.

You can contact our Data Protection Officer by email. e-mail: or write to ELBELA, UAB, code 124921583, Rygos str. 46, LT-05272 Vilnius.

  1. What information do we collect about you and for whom do we use it?

1.1. Website browsing statistics

We are constantly improving the website and aim to make using our website as simple and convenient as possible. To do this, we need to know what information is most interesting to our site visitors, from which cities our site is visited, how often visitors log in, what browser they use, what site content they are interested in, on what devices the site is read, and so on.

We collect this information using Google Analytics tools, which allow us to capture and analyze how site visitors use our site. You can learn more about Google Analytics and the information these tools can collect here >>. If you don’t want Google Analytics tools to capture information about your web browsing, you can use the Google Analytics Opt-out Browser Add-on. We also use a hotjar tool that records visitor mouse movements and clicks on the site. If you don’t want this tool to capture this data, you can disable this tool here >>.

The legal basis for processing this information is your explicit consent. You have the right to withdraw your consent at any time. Withdrawal of consent shall not affect the lawfulness of the data processing carried out prior to the withdrawal of consent.

1.2. Cookie information

For the website to work properly, we store small data files on your device called cookies. A cookie is a small text file that is stored on your device when you visit a website. It allows your website to “remember” your actions and preferences (such as IP address, registration name, language, font size, and other display options) for a period of time, without you having to re-enter them each time you visit the site or browse its various pages. .

Our website uses cookies that:

• recognizes whether the site is being visited by the same visitor who has already visited,

• determine whether you have agreed to cookies being stored on your devices,

• captures statistics about website traffic.

According to the above functions, cookies are divided into necessary cookies (these cookies are necessary for the proper functioning of the website and its functions), analytical cookies (these cookies collect statistical information about your visits to the website and actions) and advertising cookies (these cookies customized advertising or other targeted information for site visitors).

Cookies for personalized online advertising may be stored and accessed by the following service providers:

• Google, LLC. You can find this provider’s privacy policy here >>. Google LLC is listed on the EU-US Privacy Shield Scheme, which confirms that this provider is in compliance with EU data protection standards;

The legal basis for the use of cookies is our legitimate interest in ensuring the technical functionality of the website (in the case of the use of essential cookies, for example to store a shopping cart) and your explicit consent when cookies are used to remember your preferences for statistical and customized advertising purposes. These cookies are stored on your device only if you confirm your consent in a pop-up message on the website. You have the right to withdraw your consent at any time. Withdrawal of consent shall not affect the lawfulness of the data processing carried out prior to the withdrawal of consent.

If you wish, you can control and / or delete cookies on your device. More information on how to do this can be found at or You can delete all cookies already on your computer, and set most browsers to prevent cookies from being stored on your device. Please note that in this case, you may need to manually change some options each time you visit the Website, and some services and features may not work.

You can opt out of cookies from individual advertising providers here:


1.3. Contact details / Direct marketing (sending promotional information)

We may use your contact information (telephone number, email address) for direct marketing purposes when:

if you did not object to the e-mail you provided when purchasing the goods on the website. we will send you news and offers about our similar goods and / or services by e-mail or phone number,
by registering, you have agreed to select special offers based on your purchases, site browsing history and registration details, or have subscribed to them in the newsletter section, or have agreed to receive these notifications when you register for a promotion, game or discount.

If one of these conditions exists, we will sometimes send you news or offers and thus process the contact details provided by you for this purpose (for example, telephone number, e-mail address). By sending each message, you are given an easy-to-implement option to opt out of such use of contact details.

We may also serve advertisements directly in the browser you use, if you agree. The legal basis for sending direct marketing communications is our legitimate interest (under the proviso of Article 69 of the Law on Electronic Communications) or your express consent. You have the right to withdraw your consent / object to such processing at any time. Withdrawal of consent shall not affect the lawfulness of the data processing carried out prior to the withdrawal of consent.

1.4. Purchase details

When you order and buy goods on the website, we process your contact and order data – name, surname, address, telephone, e-mail address, product names, quantities, prices, payment data, place of collection of goods. We collect and process this personal data for the purpose of processing your orders for goods, issuing financial documents (eg invoices), resolving problems related to the delivery or delivery of goods and fulfilling other contractual obligations. The legal basis for the processing of your personal data is the execution of a purchase and sale agreement between you and us.

  1. To whom and why do we pass on your information?

When processing your personal data, we implement technical and organizational measures that ensure the protection of your personal data against accidental or unlawful destruction, alteration, disclosure and any other unlawful processing. In addition, we require that this be ensured by all our partners and service providers who have access to your personal data.

Your personal data may be transferred to:

• Website content management systems and website hosting service providers;

• Provider of website content marketing, advertising campaign maintenance services, to the extent necessary for the purposes of organizing advertising and marketing;

• Other third parties who provide us with services on a contractual basis in order to carry out our duties to you;

• Public and other entities (such as law enforcement agencies) if we have such an obligation under laws and regulations.

In no case will we transfer your data for a fee. When transferring your personal data, we undertake to ensure the security of your personal data and the compliance of such transfer with the law. We may transfer your personal data to a third country (non-EEA / EU Member State), but in this case we make sure that the country concerned ensures an adequate level of protection and we take care to transfer all personal data in accordance with the General Data Protection Regulation and other legal provisions. requirements of the acts.

  1. How long do we keep your information?

We process your personal data for no longer than required by the purposes of the processing of personal data. We destroy data that we process on the basis of a contract after 10 years from the date of execution of the sales contract.

Data the processing of which requires your consent is automatically destroyed after your consent to the cancellation of the processing of personal data. In the event that you do not withdraw your consent, the statistical information collected through Google Analytics and other cookies will normally be used for a maximum of 3 years. Because some of this information can only be deleted by our partners, they also set time limits for its retention. Cookies usually remain on your devices for up to two years.

  1. How can you access your data? What rights do you have?

If you would like to know what personal data we process, you can contact us by this e-mail. email: This email email address you can also apply for the exercise of your other rights, i. requesting the rectification, deletion, restriction of data processing, revocation of given consents regarding the processing of personal data, disagreement with the processing of data, implementation of the right to data portability. We will respond to your request for the processing of personal data no later than 30 calendar days from the date of your request.

You can also contact our data protection officer by e-mail with various other questions related to the processing of your personal data. email

  1. Where to apply for a personal data breach?

If you think that your rights related to the protection of personal data have been violated, you can file a complaint with the State Personal Data Inspectorate, L. Sapiegos str. 17, Vilnius, tel. (8 5) 271 2804, 279 1445, fax. (8 5) 261 9494, el. e-mail

This privacy policy is subject to change at any time. You can always find the latest and most current version of the privacy policy at

Privacy Policy last updated: 2021 January 5